The book endeavours to introduce a healthcare accreditation preparation model centred on a ‘client’, which for accrediting organisations is another institution made up of people, and for healthcare organisations are the people who provide their services. Although ‘Accrediting and being accredited’ fundamentally concerns organisational responsiveness to accreditation cycles, its primary focus is on human performance. The book divides the topics into chapters named ‘pathways’, highlighting the concept of a roadmap or itinerary that organisations can follow to accomplish their development and improvement project objectives. The content intends to facilitate learning, foster proximity, and encourage co-production, thereby enhancing reliability among all involved parties in the accreditation process.
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